Privacy Policy

We collect information you provide directly, such as account details, company information, and the employee records you choose to store in Arcane Desk.

We also collect usage data automatically, including device information, log data, and how you interact with the product, to keep the service secure and improve it.

We use information to provide and maintain the service, authenticate users, process transactions, provide support, and send service-related communications.

We do not sell your personal data, and we do not use the employee data you store to train external AI models.

We share information with vetted sub-processors who help us operate the service, always under contractual data-protection obligations. A current list of sub-processors is available on request.

We may disclose information when required by law or to protect the rights, safety, and security of our users and the public.

We retain personal data for as long as your account is active or as needed to provide the service. You can export or delete your data at any time, and we delete data on request in line with applicable law.

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing.

To exercise these rights, contact our team using the details at the end of this policy. We respond within the timeframes required by applicable law.

We protect personal data with encryption in transit and at rest, strict access controls, and continuous monitoring. See our security page for more detail.

If you have questions about this policy or how we handle your data, reach out through our contact page and we will get back to you.