Blog/Scaling
Scaling

The people metrics that actually matter

Jordan LeeAnalytics Lead·August 30, 2025·1 min read

Vanity metrics feel good and change nothing

Headcount growth, total training hours, survey response rates: comforting to report, useless to act on. A metric earns its place only if a bad number would make you do something different.

Before you add a chart, ask what decision it informs. If the answer is none, delete it.

The short list worth tracking

Regretted attrition tells you if the right people are leaving. Time-to-productivity tells you if onboarding works. Internal mobility tells you if people can grow without quitting. Manager effectiveness ties most of the rest together.

Segment before you conclude

A healthy company-wide number can hide a team in crisis. Always slice by team, tenure, and level before you celebrate or panic. The average is where problems go to hide.

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